After signing a contract the next major challenge pertains to then succesfully implementing a project. Often the real-life experience differs from what was expected on paper. This session provides an open, practical reflection on the first year of a SAP RISE implementation, highlighting key surprises, overlooked details, and lessons learned. Attendees will gain actionable insights into project delivery, vendor relations, and how to navigate challenges when theory meets practice. In this session we will explore:

• How to anticipate and manage the differences between contractual expectations and real-world implementation?
• How to identify and address hidden challenges that can impact project delivery and timelines?
• How to use lessons from the first year to improve collaboration with vendors and internal stakeholders?

This workshop focuses on identifying and sharing the most effective contract clauses that consistently deliver value. Participants will explore real-world examples of clauses that strengthen agreements, enhance supplier relationships, and mitigate risks. Together, we’ll gather practical insights to inform and improve future contracts across the organization.