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CO-LOCATED EVENTS

Speaker

Karin Altemark

Category Manager Information Technology, Coop Sverige AB

Karin Altemark is IT Category Manager at Coop Sverige, responsible for strategic IT sourcing, vendor management, and ensuring effective service delivery. She has previously held senior procurement and category management roles at major companies, including H&M, SEB, and ASSA ABLOY Group. She holds a Master Degree in Economics from Uppsala University.

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Session

From Conflict to Collaboration—How to Create Sustainable, Value-Driven IT Partnerships?

Case Study

Thursday, June 11

02:25 pm - 02:50 pm

Live in Copenhagen

Less Details

Many outsourcing partnerships are challenged by conflict and recurring delivery issues, often rooted in misaligned expectations, ineffective commercial mechanisms, cultural barriers or weak governance. When goals, scope, and responsibilities aren’t clearly defined or aligned, it’s easy to fall into an “us vs. them” dynamic instead of working toward shared success. This session explores real-world examples, negotiation strategies, and actionable recommendations to help organizations build sustainable and value driven outsourcing partnerships.In this session we will explore:

  • How can you identify and address the root causes of conflict in IT sourcing relationships – including your own organization’s role?
  • How can contract renewals and renegotiations become opportunities to strengthen collaboration and create new value, rather than sources of conflict?
  • What negotiations approaches enable long-term, win-win partnerships in IT outsourcing?  
Presentation

Company

Coop Sverige AB

https://www.coop.se/
Coop is unique! It’s easy to think that all grocery stores are the same — the same products on the shelves, the same shopping carts, and the checkout at the end. But Coop is different because we are owned by our 3.9 million members. That’s what makes us unique. It also gives us a greater responsibility, but at the same time, greater opportunities. Coop is one of Sweden’s largest employers, driven by the mission to give everyone access to good food. Every day, we work to offer quality food, in well-run stores, at fair prices — and to be a positive force in Sweden’s food industry. We aim to make everyday life easier and provide everyone access to good ingredients — something that’s good for the body, mind, and our environment. Coop has long been a pioneer in promoting sustainable practices. Our fish is certified, our hens are free-range, and our own brand, Änglamark, has repeatedly been recognized for its quality and sustainability. Together with our employees, we work every day with our members to continue leading in sustainable development — and now we are putting even more focus on spreading joy in food and a greater appreciation for high-quality ingredients. 
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Colocated with
IT Procurement & Sourcing Summit Nordic 2026 is part of the Digital Business Strategy Event Series. You can find more events here.
Date
June 10 – 12, 2026
Location
Radisson Blu Scandinavia Hotel
Amager Boul. 70
2300 Copenhagen
Phone
+49 (0)30 52 10 70 3 0
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