An accomplished professional with extensive experience in incorporating technical expertise and strategic business insight. Highly skilled at aligning IT initiatives with corporate objectives, ensuring seamless integration of technology and business vision.
My expertise span across multiple areas within IT Operations, Datacenters, Core IT Service Management and IT Asset Management where I am dedicated to enhancing structures and workloads for peak performance, efficiency and reliable operations with proven results.
I’ve overseen a diverse portfolio IT Operations projects in challenging environments, consistently achieving objectives and making a significant impact on their success.

Kshitiz Arora is a Senior Software Asset Manager at Volvo Cars and brings over nine years of expertise in the Software Asset Management (SAM) field, spanning hands-on management, strategic consulting, and cross-functional collaboration across multiple industries. With a strong foundation in SAM tools such as Aspera Smart Track, CA ITAM, HP Asset Manager, and Flexera, he possesses a deep understanding of licensing processes across various vendors. His experience includes managing IT Asset Management (ITAM) programs, policy development, compliance audits, and budget tracking, coupled with a commitment to improving service quality and optimizing asset lifecycle management. Having held strategic roles at HCL Technologies, KPMG, Home Credit India, and PwC India, Kshitiz brings a wealth of insights into IT governance, business process improvement, and software license compliance. With a proactive approach to problem-solving and an enthusiasm for learning new trends and technologies, he provides invaluable guidance for organizations seeking to streamline their SAM practices and maximize software investment.

Marc Hennemann brings nearly 10 years of experience at SoftwareOne, where he currently leads Strategic Customer Advisory. In this role, Marc advises global enterprises on optimizing their software sourcing and IT portfolio management, helping them achieve cost efficiency and strategic alignment in their IT investments. His extensive expertise includes roles as Global Business Owner for Core Consulting in Software Sourcing & Portfolio Management and Interim Global Service Line Lead for Digital Supply Chain, where he drove transformative initiatives to improve software asset management and procurement strategies. Before joining SoftwareOne, Marc honed his skills at Deloitte and Licetus GmbH & Co. KG, consulting on software licensing and IT procurement. As a member of the FinOps Foundation, he brings a strong understanding of financial operations within IT, making him a valuable resource for insights on cost control and governance in tech environments.

ADVISORY BOARD

Ainis Zaharāns is a dedicated professional working as a Software Asset Manager and subject matter expert at Microsoft, within the Volvo Group. His expertise spans various critical areas, including cost optimization, new demand management, licensing compliance, and internal governance. Ainis plays a pivotal role in facilitating essential activities such as contract renewal, acquisition and divestment support, reporting, and license and software inventory management. With a wealth of experience in licensing, data analysis, and cost management, Ainis excels in fostering collaboration with internal stakeholders and external partners and vendors. He honed his skills during his studies at Riga Technical University, specializing in Computer Engineering and Financial Engineering Mathematics. Over the past 10 years, Ainis has worked in various roles related to Software Asset Management and led multiple projects and contributed significantly to building a robust SAM practice.

The Pop in Your Job:

"As a Software Asset Manager, I find immense satisfaction in tackling complex challenges related to licensing. Navigating intricate scenarios to identify the most suitable licensing solutions is both intellectually stimulating and rewarding. Moreover, being at the forefront of introducing cutting-edge technologies is invigorating. Collaborating with stakeholders across different organizational levels further enriches my experience."

Richard Laugesen is the Head of Software Asset Management at DSV, where he leads the company's SAM strategy and governance. With over a decade of experience in strategic vendor management, contract management, and procurement, Richard has a proven track record in optimizing processes and driving risk mitigation. Prior to DSV, he headed Group Strategic Vendor Management at SimCorp, where he led a global team and implemented group-level vendor management strategies. He has also held senior roles in public and private sectors, including Head of Contract Management at KOMBIT A/S, where he improved contract governance and managed key procurement projects.

Sisse is Director and Head of Software License Management at Lundbeck, a global pharmaceutical company, where she leads a dedicated team managing the organization’s global software licensing portfolio. Over the past decade, she has built Lundbeck’s Software Asset Management function from the ground up, establishing the processes, governance, and strategic foundations that support the company’s current approach to software licensing and compliance. With a deep specialization in Software Asset Management, Sisse combines technical insight with a strong business mindset. She has led the development and implementation of SAM frameworks, strengthened audit readiness, and fostered collaboration across legal, procurement, and IT. Prior to joining Lundbeck, she worked in IT procurement at DONG Energy. Earlier in her career, she was License Manager at the City of Copenhagen, where she contributed to the early development of license management practices and advised on software compliance and procurement strategy. She is passionate about creating value through structure, transparency, and strong processes — and believes that successful software asset management is as much about people and partnerships as it is about tools and policies.