In this session two real-world use cases from IT agreements will be used to illustrate both successes and failures. The focus will be on what strategies worked, what didn’t, and how to approach similar challenges moving forward. The session will provide actionable insights into improving negotiation tactics and decision-making processes in IT procurement. It will provide a deeper understanding of how to enhance the effectiveness of IT agreements, navigate key challenges in vendor negotiations, and make more informed procurement decisions. Practical approaches for applying these insights within organizations will be discussed, relevant to both IT procurement professionals and C-level executives. In this session you will learn:

• How to identify hidden costs in IT agreements beyond the initial price?
• How to overcome key challenges in IT procurement deals to ensure better outcomes?
• How to apply actionable insights from real-world use cases to improve your negotiation and decision-making processes?